ENNAGAD , S. How effective logistics affect customer satisfaction : A literature review. Revue Française d’Economie et de Gestion, [S. l.], v. 4, n. 3, 2023. Disponível em: https://www.revuefreg.fr/index.php/home/article/view/1047. Acesso em: 16 avr. 2024.