„Exploring Asymmetric Impacts of Service Attributes on Guest Satisfaction in Senegalese Hospitality Sector: Integrating Three-Factor Theory with Penalty-Reward Contrast and Asymmetric Impact-Performance Analysis” (2024) Revue Française d’Economie et de Gestion, 5(10). Disponibil la: https://www.revuefreg.fr/index.php/home/article/view/1790 (Data accesării: 28 octombrie 2026).