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„Exploring Asymmetric Impacts of Service Attributes on Guest Satisfaction in Senegalese Hospitality Sector: Integrating Three-Factor Theory with Penalty-Reward Contrast and Asymmetric Impact-Performance Analysis”, RFREG, vol. 5, nr. 10, oct. 2024, Data accesării: oct. 28, 2026. Disponibil la: https://www.revuefreg.fr/index.php/home/article/view/1790